The current conditions of strong market competitiveness and customer’s growing demands have helped develop a “culture of quality” that affects all firms producing foods and services.

The Quality Management System (QSM) certification, in compliance with the regulations of series UNI EN ISO 9001:2008, has become an element of distinction and an essential requirement to be able to operate successfully in today’s business world.

Since 1998, Samer & Co. Shipping is QSM certified in the following sectors: ship agent services for both liner and tramp vessels, discharge and loading operations and handling of vehicles on Ro-Ro and ferry vessels.

Samer & Co. Shipping is also AEO certified since 2013. The AEO concept is based on the Customs-to-Business partnership introduced by the World Customs Organisation (WCO). Traders who voluntarily meet a wide range of criteria work in close cooperation with customs authorities to assure the common objective of supply chain security and are entitled to enjoy benefits throughout the EU.